Quality First became a breath of fresh air at my small facility…Quality First means the residents can expect that staff will try their hardest to make their day and be there for them.
- Michael D. Moore, president & CEO
United Presbyterian Home, Washington, Iowa
Quality First is a philosophy of quality and a framework for earning public trust in aging services. It is a renewal of our commitment to help older adults and their loved ones live their lives to their fullest potential. Click here to learn more about Quality First.
Quick Links:
Use the Step by Step Guide to get started on your Quality First journey. There you will find suggest steps and links to all of the assessment tools for Quality First.
The Aging Services Providers' Checklist for AAHSA Quality First and the AAHSA Quality First Guidelines offer information on the characteristics of the ideal quality aging-services organization.
Looking for more information on a specific topic? Then check out the Resources page.
Questions or Comments?
Contact: Maggie Flowers, Quality First services manager at (202) 508-9421.